Privacy Policy for Specular Visuals
Last updated: [01.01.2024]
At Specular Visuals, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website, contact us via email or our website, and when we provide our photography and videography services. Please read this Privacy Policy carefully to understand how we handle your personal information.
Information We Collect
When you visit our website, contact us via email, or provide any information to us, we may collect and process certain personal information, including but not limited to:
1. Contact Information: Your name, email address, telephone number, and mailing address.
2. Event Details: Information about the wedding or event you would like us to provide photography and videography services for.
3. Communication Information: Records of correspondence when you contact us via email or through our website's contact form.
4. Device and Usage Information: We may collect information about your device when you access our website, such as IP address, browser type, and operating system.
5. Payment Information: We do not directly collect payment information. We may redirect you to third-party payment processors, and any payment-related information provided will be subject to their respective privacy policies.
How We Use Your Information
We use the personal information we collect for the following purposes:
1. To provide our photography and videography services.
2. To communicate with you regarding your inquiries, bookings, and any other requests you may have.
3. To improve and personalize our services.
4. To handle and resolve any disputes or complaints.
5. To comply with legal obligations and enforce our rights.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Your personal information may be stored in various systems such as our client management software, Google Drive, and Gmail. We will take reasonable measures to ensure the security and confidentiality of your personal information while stored and transmitted.
Sharing Your Information
We understand the importance of keeping your personal information secure and we will not sell, rent, or disclose your personal information to third parties for their marketing purposes. We may share your personal information in the following circumstances:
1. Service Providers: We may engage third-party service providers to assist with our operations, such as email communication, website hosting, and data storage.
2. Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process.
Your Rights
You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, or any requests regarding your personal information, please contact us using the following details:
Specular Visuals
Website: www.specularvisuals.co.uk
Email: richard@specularvisuals.co.uk
Phone: 07523272594
By using our website, contacting us via email or our website, and using our photography and videography services, you agree to the terms of this Privacy Policy.
Reference: United Kingdom General Data Protection Regulation (UK GDPR) legislation.